Terms and Conditions of Sale: United States
Absolute minimum order: $30.00. This includes all products, including ACCU DYNE TEST™ Marker Pens and surface tension test fluids.
Shipping and Handling: We ship FOB Claremont, NH, via UPS ground, second day, or next day air, prepaid and added to your invoice. We strive to pack orders cost-effectively, and actively discount published rates, especially for air shipping. If you like, you can submit your order for a firm quote on shipping charges prior to confirming it. We can also ship via UPS collect or third party if you prefer. We do not ship via Fed Ex except by Next Day Air service, and you must schedule the pickup and provide us directly with the shipping label and any other required documents.
Payment terms: Net 30 days by U.S. check for approved accounts; or payment by MasterCard, Visa, or American Express at time of sale. Shipping charges are discounted by up to 3% of your order total for billings with terms of Net 30 days by U.S. check.
Backorders: Backordered products will be shipped as soon as available. Most of our items are always in stock, including especially ACCU DYNE TEST™ Marker Pens and surface tension test fluids, and we do not charge for ground service shipping on the backordered portion of the order. Some special order items may ship direct from the manufacturer.
Returns and Restocking Charges: Viscosity cups and all ACCU DYNE TEST™ products are NOT returnable. All other catalog items can be returned, as long as they are unused and in resellable condition, but for some products there may be a significant restocking charge. In all cases, returns must be approved in advance, and clearly identified with an assigned Return Authorization Number. If returnability is a concern, be sure to inquire in advance.