Shipping and Handling

United States

Please note: we strive to pack orders cost-effectively, and offer active discounts from published rates, especially for air shipments. Orders can be placed as pro forma requests if you need an exact quote in advance.

Our preferred shipper is FedEx. For ground service there is no charge for shipping to any U.S. location. If you prefer, we can ship via UPS ground service for a flat rate of $15.00. Most products can ship via FedEx or UPS air, prepaid and added to your invoice. If you prefer, we can ship via FedEx or UPS air or ground collect. All shipments are FOB Claremont, NH.

International

Shipping and Handling: Please note: we strive to pack orders cost-effectively, and offer active discounts from published rates, especially for air shipments. Orders can be placed as pro forma requests if you need an exact quote in advance.

Note: ACCU DYNE TEST™ sales in some countries are restricted to exclusive distributors.

We prefer to ship via FedEx. The default method is prepaid, with discounted shipping charges added to your invoice. We can ship via UPS if you prefer, but the costs will generally be considerably higher. We can also ship via FedEx or UPS collect on your account - UPS collect shipments will incur a $15.00 handling charge. We do not ship via DHL under any circumstances. Incoterms are FOB Claremont, NH, USA; CPT destination or DAP destination can also be cited if you prefer.

UPS is now billing us an administrative fee on international shipments, even those that ship collect, and we now levy a $15.00 charge for all UPS collect international shipments (note that FedEx has not imposed this fee!).

Backorders: If any product is backordered we will contact you for instructions on your shipping preferences.